Project duration: September 2018 – November 2019
About the client:
Our client is a distinguished non-profit organization that provides unwavering support to individuals facing challenging medical crises. In collaboration with them, we have developed a sophisticated and comprehensive system that guides those navigating the complex landscape of doctors, hospitals, and treatments. This innovative system incorporates various cutting-edge tools designed to streamline and simplify the often overwhelming process, empowering individuals to make informed decisions regarding their healthcare processes. In addition to its exceptional functionality, the system boasts security measures to safeguard the sensitive information of our client’s customers, ensuring the utmost privacy and confidentiality. We have created a powerful and indispensable solution that embodies our client’s unwavering commitment to improving the lives of those in need.
Problem client faced:
The client faced significant challenges in managing and organizing the vast wealth of knowledge of the doctors recommended to their patients and maintaining comprehensive treatment histories. They recognized the critical need for a sophisticated system that could revolutionize their operations. By incorporating this new system, they aimed to streamline their workflow, effectively respond to an increasing volume of inquiries (exceeding 500 calls per day), and seamlessly manage the overwhelming demand from thousands of individuals seeking their assistance.
After implementing our cutting-edge system, the client would revolutionize their operations and expand their impact within the community. They can efficiently scale their services, effectively manage their resources, and deliver unparalleled support to those in need.
In alignment with the strict guidelines set forth by the Health Insurance Portability and Accountability Act (HIPAA), we have engineered a cutting-edge, HIPAA-compliant database designed to safeguard and manage comprehensive treatment histories. Due to this, our client can track and document every patient interaction seamlessly.
We also have developed an extensive and meticulously curated database encompassing many doctors and hospitals. This comprehensive repository is a trusted resource, housing detailed listings and vital information about medical professionals and healthcare facilities. By integrating cutting-edge technology and leveraging feedback mechanisms, we ensure this database’s ongoing accuracy and relevance, enabling us to make informed recommendations and guide our clients toward the most suitable healthcare providers.
Finally, we have implemented a cutting-edge and dynamic real-time chat feature within our system. This hash-based chat functionality allows clients’ customers to engage with the client directly through their web browsers effortlessly.
HIPPA compliant database of treatments history
Our HIPAA-compliant database of treatment histories serves as the cornerstone of our client’s mission to provide unparalleled support to individuals facing medical crises. It revolutionizes their patient management processes, enabling seamless coordination, personalized care, and data-driven decision-making.
Comprehensive doctors and hospitals database is a trusted resource, housing detailed listings and vital information on medical professionals and healthcare facilities. By integrating cutting-edge technology and leveraging feedback mechanisms, we ensure this database’s ongoing accuracy and relevance, enabling us to make informed recommendations and guide our clients toward the most suitable healthcare providers.
By offering clients’ customers a direct line of communication with our organization through their web browsers, we bridge the gap between their needs and the client’s expertise. This live support feature strengthens their connection with customers and serves as a vital tool for continuous improvement and ensuring the highest level of satisfaction for all parties involved.